Frequently Asked Questions

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.

Package:

• All jewelry will be careful.
• Packed and shipped to you in a safe condition.
• Every item with an opp packaging.

Return
Your feedback is very important to us. If you are happy with us, please remember to leave us positive feedback (5 stars). If you have any dissatisfaction, please give us the opportunity to resolve the problem before leaving us a negative feedback. Your satisfaction pursuit our target.

Our Guarantee
We offer 100% satisfaction on your purchase, Money-back was guaranteed on all our items, In case you are not happy with it, we will process a refund after you returned it. Wish you have an enjoyable purchasing!

Feedback
Your feedback is very important to us. If you are happy with us, please remember to leave us positive feedback (5 stars). If you have any dissatisfaction, please give us the opportunity to resolve the problem before leaving us a negative feedback. Your satisfaction pursuit our target.